Where Love and Style Come Together.
Need Help?
We offer support via email.
Email hello@gravipaw.com
Hours Monday–Friday, 9am–6pm (HKT)
Average response time 1 Business day
Are the materials safe for pets?
Are the materials safe for pets?
Yes! We select soft, breathable, and skin-friendly fabrics to ensure comfort and safety.
How should I measure my pet?
How should I measure my pet?
Measure your pet’s neck, chest, and back length using a soft tape.
Compare the measurements with our size chart on each product page.
How long will shipping take?
How long will shipping take?
Most orders arrive within 7–14 business days, depending on your region.
Do you offer tracking numbers?
Do you offer tracking numbers?
Yes, you’ll receive a tracking email once your order ships.